Terms and Conditions
1.ORDERING
1.1You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
1.2 Our acceptance of an order takes place when we despatch the order, other than 'special order' items as per clause 1.4. On the day that we despatch the order the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order or you have cancelled your order.
1.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
1.4 Our acceptance of a special order takes place when payment has been made. Special orders can not be cancelled once payment has been made.
2. PRICING
2.1 Where we charge separately for packing, carriage, insurance and other relevant charges, the appropriate rates are displayed in the checkout section of the website which can be clearly seen prior to completing your order. A final order total, including said charges is also shown.
2.2 Our prices are reviewed periodically and any pricing changes will be amended on the website as an when necessary.
4.USAGE
4.1 Please use our products responsibly; you are responsible for any damage or injury whilst using them.See also section 11.
5.PACKAGING
5.1 Please dispose of any packaging safely and in a responsible manner, re cycle when possible.
6.WARRANTY
6.1 Unless otherwise stated all our products are new. For non defective returns we offer a 30 day money back guarantee, subject to a 10% handling charge. Defective goods will be replaced or your money refunded.
7.RETURNS
7.1 Products should be returned in their original packaging together with a copy of the delivery note, they should be packaged with sufficient protection to prevent damage in transit. The customer is responsible for use of an insured delivery service that covers the total cost of the item, as liability for loss or damage during transit is the customers responsibility.
7.2 Moneys will only be refunded upon safe receipt of the goods.
8.DISTANCE SELLING REGULATIONS
8.1 You are allowed by Law to have a 7-day cooling off period; this is to allow you to change your mind after purchasing but before opening and using the product. You can return the goods unused in as new and resaleable condition for a full refund. (see DTi regulations).
9. LICENCE
9.1 You are not permitted to print and download extracts from this Website for your own use or any other use:
9.2 No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
9.3 Any rights not expressly granted in these terms are reserved.
10. PHOTOGRAPHS
10.1 We have included pictures to illustrate items on the website, as a visual representation of the items being offered for sale. However, these pictures should be intended as a guide only as specifications can change over time. Please also note the following;
(a) Colour reproduction is not guaranteed to be correct.
(b) Some pictures may use additional items other than the item described, as a prop for the photograph. Such items are not included unless stated.
11. LIABILITY
11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
11.5 You also agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any misuse of the products offered for sale on this Website.
12. GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
12.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.
1.ORDERING
1.1You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement, detailing the products you have ordered.
1.2 Our acceptance of an order takes place when we despatch the order, other than 'special order' items as per clause 1.4. On the day that we despatch the order the purchase contract will be made and you will be charged, unless we have notified you that we do not accept your order or you have cancelled your order.
1.3 We may refuse to accept an order:
(a) where goods are not available;
(b) where we cannot obtain authorisation for your payment;
(c) if there has been a pricing or product description error; or
(d) if you do not meet any eligibility criteria set out in our terms and conditions.
1.4 Our acceptance of a special order takes place when payment has been made. Special orders can not be cancelled once payment has been made.
2. PRICING
2.1 Where we charge separately for packing, carriage, insurance and other relevant charges, the appropriate rates are displayed in the checkout section of the website which can be clearly seen prior to completing your order. A final order total, including said charges is also shown.
2.2 Our prices are reviewed periodically and any pricing changes will be amended on the website as an when necessary.
4.USAGE
4.1 Please use our products responsibly; you are responsible for any damage or injury whilst using them.See also section 11.
5.PACKAGING
5.1 Please dispose of any packaging safely and in a responsible manner, re cycle when possible.
6.WARRANTY
6.1 Unless otherwise stated all our products are new. For non defective returns we offer a 30 day money back guarantee, subject to a 10% handling charge. Defective goods will be replaced or your money refunded.
7.RETURNS
7.1 Products should be returned in their original packaging together with a copy of the delivery note, they should be packaged with sufficient protection to prevent damage in transit. The customer is responsible for use of an insured delivery service that covers the total cost of the item, as liability for loss or damage during transit is the customers responsibility.
7.2 Moneys will only be refunded upon safe receipt of the goods.
8.DISTANCE SELLING REGULATIONS
8.1 You are allowed by Law to have a 7-day cooling off period; this is to allow you to change your mind after purchasing but before opening and using the product. You can return the goods unused in as new and resaleable condition for a full refund. (see DTi regulations).
9. LICENCE
9.1 You are not permitted to print and download extracts from this Website for your own use or any other use:
9.2 No part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
9.3 Any rights not expressly granted in these terms are reserved.
10. PHOTOGRAPHS
10.1 We have included pictures to illustrate items on the website, as a visual representation of the items being offered for sale. However, these pictures should be intended as a guide only as specifications can change over time. Please also note the following;
(a) Colour reproduction is not guaranteed to be correct.
(b) Some pictures may use additional items other than the item described, as a prop for the photograph. Such items are not included unless stated.
11. LIABILITY
11.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this Website), and any of our group companies and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this Website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this Website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this Website or your downloading of any material from this Website or any websites linked to this Website.
11.2 Nothing in these terms and conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
11.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
11.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this Website, or the use by any other person using your registration details.
11.5 You also agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any misuse of the products offered for sale on this Website.
12. GOVERNING LAW AND JURISDICTION
12.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
12.2 We do not warrant that materials/items for sale on the Website are appropriate or available for use outside the United Kingdom. It is prohibited to access the Website from territories where its contents are illegal or unlawful. If you access this Website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.